Challenge
Implement a global cloud-based platform to reimagine the hire-to-retire employee experience for all users of the service.
- Establish a single source of truth for all employee information and the capabilities to better manage and develop a future ready workforce
- Drive material improvement in employee sentiment and engagement rating
Approach
“Use empathy and evidence to transform the employee experience”
- Designed target state employee experience, value stream and HR policy based on Oracle HCM product features
- Mobilized 100-person scaled Agile HR Digital Transformation team
- Rapidly designed, engineered and delivered platform flows and features (UX/UI); Implemented new HR capabilit
Results
“Exceeded industry high-performing norm for employee sentiment and engagement”
- Dramatic improvements in HR process efficiency and capability, operational risk and user satisfaction ratings
- 27% reduction in HR systems operating expense
- Stable, scalable, high-performance technology architectur
Final Thoughts
Target state employee experience and integration of Oracle Cloud HCM platform completed in 9 months. Global roll-out to 45,000 employees within 12 months, releasing high-value user validated features every 3 months.
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